Shipping policy

Payment and Purchase Terms

All Orders are subject to acceptance and availability, and items in your virtual shopping bag are not reserved and may be purchased by other customers. Our display of Products on the Website represents an invitation and not an offer to sell those Products to you. An offer is made when you place the Order for the Products added in the virtual shopping bag. However, the distance sales agreement shall not be concluded until we accept your offer.

Placing an order through the Website requires the completion of the following steps:

Choose the Products that you like, select the colour (if available) and add them to the virtual shopping bag
Check your virtual shopping bag and proceed to complete order
Enter the delivery and billing information and choose the method of payment
Review all information submitted and confirm the Order. By confirming the Order, you fully and without reservation accept the version of the Terms and Conditions available of the Website which shall apply to the future distance sales agreement.
Have you chosen payment by card, you shall be requested to make the payment. If the payment is authorized, you will receive an automated acknowledgement e-mail for the receipt of the Order via the e-mail address you have provided. This acknowledgement does not represent an order confirmation or acceptance from SHL.
Have you chosen payment by any other method, you will receive an automated acknowledgement e-mail for the receipt of the Order via the e-mail address you have provided. This acknowledgement does not represent an order confirmation or acceptance from SHL .Products are subject to availability. If we are unable to supply the products, we will inform you of this as soon as possible and your Order will not be accepted. If you have already paid for the Products, a refund will be executed based on the method of payment in the order. When your process is completed, you will be informed via email.

All Orders that you place on this Website will be subject to our acceptance in accordance with section below

Order Acceptance and Conclusion of Distance Sale Agreement

Unless we have notified you that we do not accept your Order or you have cancelled it, Order acceptance and conclusion of distance sale agreement between you EgyServ take place point receive e-mail confirmation respective order Prior dispatch Products SHL right decline Order reason including legal regulatory reasons.

The email confirming that SHL has accepted your Order when your Order has been processed ready dispatched shall contain reiteration ordered Products agreement Price chosen payment delivery method distance sale agreement concluded determinate duration Such agreement deemed terminated both SHL executed mutual obligations terms requirements undertaken per Sale Terms Conditions.

Payment Methods Billing

SHL accepts following payment methods:

– Credit card debit card: By completing card details while placing Order confirm credit debit card used yours All fields indicated compulsory must completed applicable amount immediately debited card SHL reserves right check validity credit debit card credit status relation Order value whether address data Customer correct may refuse Orders depending result checks cases where payment made online bank fees charges type transfer exchange apply incurred For information banking fees charges please make prior reference bank issued payment instrument.
– Cash Delivery: The payment shall made cash courier delivering parcel containing ordered Products.

Delivery Receipt Transfer Risks Ownership

Delivery shall performed courier Please note delivery charges timescales vary depending type Products ordered delivery address mention may receive free delivery promotional offer given certain requirements met Orders usually delivered within seven fourteen business days date Order acceptance delivery schedule usually met although SHL cannot guarantee punctuality event SHL shall use reasonable endeavors ensure delivery Products within thirty days acceptance date can track status delivery either accessing Account using courier tracking services must verify state packaging upon delivery package damaged must accept delivery.

All risk Products order including risk loss damage products shall pass gain physical possession Product moment delivery Ownership Products shall pass received full payment shall under liability delay failure deliver products delay failure wholly partly caused circumstances beyond control including acts courier company.

Returns Non-conforming Products

You have right return defective products non-conforming products You have thirty days moment detecting product non-conformity inform writing SHL defect lack conformity initiate return product SHL further reference please observe Warranty certificate Should claims justified SHL shall refund value Product well direct costs involved return within thirty calendar days starting date informed lack conformity date handed-over delegated person product based transfer minutes.